Job Description:

• Sort, deliver and pick up shipments for a specific courier route, in the most efficient and cost-productive manner, whilst providing a professional inter-face and image to customers and the general public.

Job Requirements:

•     High School Diploma
•     Previous delivery driving experience is required
•     Strong customer service skill is required
•     Valid Driving’s License and good driving skill are mandatory
•     Must be able to communicate in English
•     Must be honest and hard-working
•     Healthy and able to work under pressure
•     Good at time management

Job Description:

• Respond to customer inquiries via telephone calls or E-mails. Analyze and route the request to the right person in charge.
• Accept and register shipment bookings for customers
• Respond to customer consistently and confidently by providing the accurate information in all areas such as custom requirements, transit time and prices
• Enhance service experience by exercising the professionalism and empathy when dealing with each individual customer’s varying needs and demands
• Liaise with Operations Department and other departments on quick and efficient solution of customer issues and queries
• Perform other tasks assigned by respective management

Job Requirements:

• Fresh graduate is encouraged to apply
• Good in Speaking/Reading/Writing English is required
• Able to use Mandarin Chinese will be an advantage
• Must be confident, reliable, friendly, and people-oriented
• Must have good typing skills (at least 40 wpm – preferable)
• Telephone skill, conflict resolution skill, technical skill are an advantage
• Experience in Customer Contact Center is an asset

Job Description:

• Ensure that all customer issues relating to customer service, service recovery and credit control are coordinated
• Meet regularly with Sales Management to evaluate the personal sales plan/strategy so as to ensure that the required revenue and shipment results can be achieved
• Develop an annual customer call cycle for both planned and unplanned maintenance to secure committed orders with new and existing customers
• Build a strong customer relationship to ensure that sales perform and grow to its maximum potential
• Identify and reach out new sales target/market
• Present, promote product and services to existing and potential customers
• Perform sales analysis to existing and potential customers to meet their needs
• Identify, consult and resolve customer issues and complains
• Report on customer’s needs, issues, interests and related sales activities
• Develop and maintain relationship with new and existing customers via meetings, telephone calls, Emails
• Conduct market research to obtain new customers
• Maintain accurate/updated customer profiles, pipeline, sales leads and sales activities (e.g. sales visit plan, sales visit report, quotation)
• Negotiate the items of an agreement and closing sales
• Record sales and order information in the report to keep good sales tracking
• Deliver good sales performance to meet sales target
• Responsible for managing cost calculations, and providing customers with best competitive quotations
• Coordinate with operation team to accomplish the work required to close sales
• Follow up on new sales leads and referrals from agents and existing contacts
• Perform other tasks assigned by respective Sales Management

Job Requirements:

• Bachelor Degree in the field of Marketing, Business Administration or equivalent is required
• Good in Speaking/Reading/Writing English is required
• Able to use Mandarin Chinese is a plus
• At least 1 year experience of related working experience is required
• Experience in working with logistics industry will be an advantage
• Computer literacy (Ms. Office, Internet and E-mail)
• Possess of good communication and negotiation skills
• Trustworthy, Hardworking, Patient, High Commitment and Responsibility
• Service minded, self-motivated, able to work independently with good team player spirit

Job Description:

• Reconcile invoices and identify discrepancies
• Issue invoices to customers and external partners, as needed
• Create and update expense reports
• Verify petty cash in spreadsheet for accuracy
• Enter financial transactions into accounting software (QuickBooks or Peachtree)
• Report daily, weekly and monthly cash flow report
• Bank control and reconcile for cash management, accounts payable, accounts receivable, and credit control
• Prepare monthly and yearly financial statements (Include Annual Tax Report)
• Prepare monthly staff payroll and process
• Ensure that all required information and documents are well-prepared and available for auditing to avoid faults
• Maintain up to date filling documentation
• Tax declaration, prepare tax document, tax filling
• Deal with Tax Officer for tax issues (if any)
• Perform other duties assigned by respective management

Job Requirement:

• Bachelor Degree in Accounting or related field
• At least 2 years of experience in this related field
• Good computer skill (Ms. Word, Excel, Power Point, Internet, and Email)
• Good at dealing with customers on telephone
• Must be flexible, honest, hardworking, proactive, and self-motivated
• Good communication (in English) and interpersonal skill
• Accuracy and attention to details, confidentiality and organized in word

Job Description:

• Manage on database of resumes
• Designing job announcement and posting through website, social media and employment agencies
• In charge of recruitment activities of all Business Units
• Develop and monitor overall HR Strategies
• Head-hunting in social network, or references
• Shortlisting potential candidates
• Collecting applicant's assessment report
• Updating information of candidates in the database
• Maintain relationships with colleges, job fairs and related partners as part of recruiting efforts
• Conduct weekly and monthly report to recruitment manager
• Interview and determine the ideal candidates for the vacant position
• Work with recruitment manager to determine final decisions on choosing candidate to be hired
• Make recommendations on appropriate hire based on need
• Organize advertising, interviewing and selection processes for recruitment campaigns
• Develop and execute recruitment plan
• Monitor and reduce the cost of recruitment process
• Negotiation with staff regarding salary
• Conducting exit interview with the report
• Other duties assigned by manager

Job Requirement:

Technical required

• Bachelor degree in HR, Business Management, or related field
• At least 3 years of experience in HR field
• Fundamental education about labor law of Cambodia
• Knowledge of hospitality, F&B
• English language and computer literacy (Ms. Office)
• Strong management (Planning, Organizing, Directing, Evaluating) business knowledge

Personality Requirement

• Excellent morality and professionalism
• Very good in interpersonal relationship
• High potential and strong commitment
• Curiosity, result-oriented, and team player
• Soundness of leadership
• Good manner and strong commitment
• Willing to learn thing to support company objective

Key Performance Indicator:

• 20% Ensure to arrange staff profile and admin protocol
• 20% Ensure to develop and execute recruitment plan
• 60% # of staff recruitment with deadline (Requisition form and Headcount plan)

Job Description:

• Create, propose, and implement the overall digital marketing strategies such as on Facebook, Instagram, LINE, WeChat and e-Commerce
• Design artworks and other advertising materials, which used for Digital Ads campaign. Utilize frequently designing tools, such as Photoshop/Ai and able to implement simple animation video
• Manage all digital marketing channels
• Critical thinking on text creation, articles writing, and post caption/description
• Regularly post and reply comments/messages on social media
• Work closely with graphic designer to make creative, trend and concept artworks
• Prepare the Monthly Social Media Campaign Theme
• Generate monthly reports on digital marketing implementation
• Work with advertising and event team to increase marketing results
• Perform marketing email spread to introduce company’s product and service to business companies, NGOs, banks, industries etc.
• Perform other tasks assigned by respective management

Job Requirement:

• Bachelor Degree in Marketing/Communication/IR/IT/Design
• Good knowledge of Social Media such as Facebook and IG
• At least 1 year experience in digital marketing/social media
• Good command of English (Chinese will be an advantage)
• Strong knowledge of computer skill (Ms. Word, Excel, PowerPoint, Internet, Email, Graphic Design)
• Able to work collaborative with graphic designer
• Work smart, hardworking, high responsible, patient, flexible, initiative, honest and self-disciplined
• Must have “CAN DO” attitude

How to apply:

• Candidates shall submit application (CV & Cover Letter) to JTO Express Co., Ltd. office following below address, or application can be submitted online via this email jobs@jto.com.kh

• Shall you require more information, please contact 016636333. Please note that only shortlisted candidates will be notified for the interview.

JTO Express Office:

• No. 28B2, Betong Street, Kbal Domrey Village, Kakab Commune, Porsenchey District, Phnom Penh, Cambodia.